Travel Historian Support

Support for the TestFlight Beta

Contact support

Tell us what happened and where you encountered it. Required fields are marked with an asterisk.

Reply email * What can we help with? * App version and build Shown under Status in the app. iOS version What happened? * Include what you expected and the steps that led to the problem.

Security confirmation *

I have not included passwords, API keys, Cloudflare credentials, payment-card numbers, or other secrets.

Your reply email, message, and optional technical details are used only to answer and operate support. See the Privacy Policy.

If the form is unavailable, email support@travelhistorian.com.

Connection help

Open Status to check the Travel Historian service and location permission. TestFlight reviewers can enter the separately provided beta access values under Service → TestFlight Beta access. Those values are stored in the iOS Keychain.

Location and offline use

Nearby stories require When-In-Use location permission and a service connection. A completed offline pack remains available without a network connection. Travel Historian does not require Always or background location permission.

Privacy

Read the Travel Historian Privacy Policy. Privacy questions and deletion requests should use the form on that page or may be sent to privacy@travelhistorian.com.